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Contact Kilnara

Bring us your hardest robotic line change.

Tell us about your cells, robots, data constraints, and production goals. We’ll route you to the right team for a practical next step.

Start the conversation

Contact our team

Contact details

What to include.

The more context you share, the faster we can assess fit and suggest a safe pilot path.

  • Robot families and controllers — e.g., ABB, FANUC, KUKA, Universal Robots, ROS 2, PLCs, cameras.
  • Changeover pattern — SKU frequency, fixture shifts, lighting drift, or material variability.
  • Deployment preference — SaaS, VPC, on-prem, or restricted network requirements.
  • Success metric — downtime reduction, cycle time, pick success, scrap, or safer validation.

Direct email

hello@kilnara.com

For vulnerability reports, use security@kilnara.com.

Routing

How can we help?

Choose the path that matches your reason for reaching out.

Sales

Discuss fit, deployment model, pricing, pilot scope, and ROI targets for a production or pre-production line.

Expect a discovery call, technical review, and pilot proposal.

Support

Get help with an existing workspace, edge agent, integration, validation run, or deployment workflow.

Expect triage, severity assignment, and owner follow-up.

Partnerships

Explore integrator, robot OEM, simulation, hardware, or channel partnerships around Physical AI deployments.

Expect a partner fit call and technical capability review.

Demo

Book a focused walkthrough.

See how Kilnara builds a twin, retrains policies overnight, and blocks unsafe releases before they reach a robot.

Pilot readiness

Know what we’ll validate first.

A strong first conversation usually narrows to one repeatable workflow, one measurable production pain, and one safe rollback path before any integration work begins.

Useful artifacts

  • Recent changeover or downtime examples
  • Robot, gripper, camera, PLC, and MES inventory
  • Safety limits and approval owners for the pilot cell
  • Security or network constraints for data access
Locations

Offices and field presence.

Example locations shown for planning conversations; final customer coverage is confirmed during engagement.

HQ

San Francisco, CA

Product, engineering, and customer leadership for North American deployments.

Example

Detroit, MI

Field engineering presence for automotive and tier-supplier pilot planning.

Example

Munich, DE

European customer and partner conversations around robotics and automation programs.

Support & SLA

Support matched to production risk.

Kilnara support plans are scoped around deployment tier, line criticality, and response expectations.

NeedTypical path
Pilot questionsShared channel and scheduled engineering office hours.
Production issueSeverity-based response with customer and Kilnara owners assigned.
Security reviewSecurity package, architecture review, and procurement Q&A.
Custom SLADefined in the order form for enterprise deployments.
FAQ preview

Common questions before a call.

Read the full FAQ for deeper answers on deployment, security, safety, and pricing.

Most pilots begin with a scoping workshop, integration review, and a selected cell. Timing depends on data access, robot connectivity, and security approval.
No. Kilnara supports private deployment discussions, including VPC, on-prem, and restricted environments when required.
Yes. We work with your automation and controls teams to understand robot, PLC, camera, and MES interfaces before deployment.
Read the full FAQ
0d
Typical first response target for qualified sales and partner inquiries.
0h
Initial triage target for production-impacting support tickets under enterprise plans.
0m
Recommended discovery call length for a first Kilnara walkthrough.
0
Core teams involved: robotics, security, and manufacturing operations.
Community

Follow the Physical AI conversation.

We share product notes, deployment lessons, and research perspectives through our community channels.

Ready when you are

Let’s map a safer path for your next robotic line change.

Send us the basics and we’ll respond with the right technical or commercial owner.